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.user-circle-timeline{display:block;height:48px!important;width:48px;padding:4px;border-radius:32px;color:#fff;line-height:25px;border-style:solid;border-width:8px;background-color:#000!important;font-weight:700;margin-left:-7.5px!important;margin-right:unset!important;margin-top:-5px!important}#summaryCard_v2 .left-pane .timeline .comment_logo span{border-radius:50%;height:32px;width:32px;text-align:center;line-height:32px;font-size:16px}#summaryCard_v2 .left-pane .timeline .comment_review{padding-left:0!important;margin-top:0}#summaryCard_v2 .left-pane .timeline .comment_review span{font-size:14px}#summaryCard_v2 .left-pane .timeline .comment_review .timestamp{font-size:11px}#summaryCard_v2 .details{margin:15px;padding-left:15px;float:right;width:360px}#summaryCard_v2 .details ul{background:#F0F0F0;border-radius:5px;padding:0 30px 30px;margin-right:-15px}#summaryCard_v2 .details ul li{padding-top:30px}#summaryCard_v2 .collapsed-verbatims{height:76px;overflow:hidden}#summaryCard_v2 .expanded-verbatims{height:auto}#summaryCard_v2 .hide{display:none}#summaryCard_v2 .button-text{color:#c73362;font-size:12px;cursor:pointer}#summaryCard_v2 .single-verbatim{margin-bottom:20px}@media only screen and (max-width:991px){#summaryCard_v2 .customer-details,#summaryCard_v2 .header{width:100%}#summaryCard_v2 .left-pane{width:100%;position:relative;left:0}#summaryCard_v2 .left-pane .questions,#summaryCard_v2 .left-pane .timeline{padding:15px 15px 0 0}#summaryCard_v2 .details{width:100%;margin:0;padding-left:0}#summaryCard_v2 .details ul{margin:15px 0}}#summaryCard_v3{padding:15px;font-size:14px;color:#404040}#summaryCard_multipleprograms_v1 .customer-details .contact h3 span,#summaryCard_multipleprograms_v2 .customer-details .contact h3 span,#summaryCard_v3 .customer-details .contact h3 span{padding-right:5px}#summaryCard_v3 p.multiline{white-space:pre-line;line-height:normal}#summaryCard_v3 .comment_review .timestamp{font-size:10px}#summaryCard_v3 .comment_review 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.corner-small{width:0;float:left;height:0;border-bottom:3px solid transparent;border-right:3px solid transparent;margin-top:-4px;margin-left:-3px}#summaryCard_v3 .adj{float:left;height:29px;width:3px;background:#fff}#summaryCard_v3 .corner-large{width:0;float:left;height:0;border-top:29px solid #f8f8f8;border-left:29px solid transparent;margin-top:0;margin-left:0;background-color:#fff}#summaryCard_v3 .highlight-row,#summaryCard_v3 .location-row{display:flex;flex-direction:row}#summaryCard_v3 .highlight-bar{min-width:530px;max-width:80%;height:2px}#summaryCard_v3 .responsedate{font-size:12px;width:15%}#summaryCard_v3 .customer-details{border-right:1px solid #d8d8d8;margin-right:-1px;float:left;width:530px}#summaryCard_v3 .customer-details figure{display:inline-block;vertical-align:middle;width:40px;height:40px}#summaryCard_v3 .customer-details figure svg{width:100%!important;height:100%!important;max-height:63px}#summaryCard_v3 .customer-details .contact{display:inline-block;vertical-align:top}#summaryCard_v3 .customer-details .contact .block{display:block!important;line-height:18px}#summaryCard_v3 .customer-details .contact ul li{line-height:12px;display:inline-block;font-size:12px;margin-right:10px}#summaryCard_v3 .customer-details .contact ul li p{display:inline-block;margin-left:3px;font-size:12px}#summaryCard_v3 .customer-details .contact ul li span{color:#c73362;width:10px;text-align:left}#summaryCard_v3 .customer-details .contact a span{font-size:14px}#summaryCard_v3 .header{border-top:1px solid #d8d8d8;margin-top:-1px;border-left:1px solid #d8d8d8;width:calc(100% - 530px);float:left}#summaryCard_v3 .header ul:first-child{border-bottom:1px solid #d8d8d8;margin-right:-15px}#summaryCard_v3 .header ul li{display:inline-block;margin-left:7.5px}#summaryCard_v3 .content_section{background:#fff;border-radius:5px;box-shadow:1px 2px 24px -5px rgba(0,0,0,.32)}#summaryCard_v3 .content_section div.row{border-bottom:1px solid #d8d8d8}#summaryCard_v3 .nps-csat{padding:12px 15px 12px 8px}#summaryCard_v3 .nps-csat .metric{margin-left:5px}#summaryCard_v3 .nps-csat ul li{display:inline-block}#summaryCard_v3 .nps-csat ul li a{padding:4px 8px;color:#fff;border-radius:4px;margin-left:5px;font-size:11px;display:inline-block;margin-top:3px}#summaryCard_v3 .description{background:#f8f8f8;border-bottom:1px solid #d8d8d8;max-height:100%;padding:7.5px 15px;font-size:15px}#summaryCard_v3 .description p{font-weight:500;line-height:22px;color:#404040}#summaryCard_v3 .footer-bar ul li{display:inline-block;padding:2.5px 15px}#summaryCard_v3 .footer-bar ul li a{color:#c73362;line-height:1.38rem}#summaryCard_v3 .footer-bar ul li span{display:inline-block;margin-right:5px}#summaryCard_v3 .footer-bar ul li p{color:#c73362;display:inline-block;font-size:12px}#summaryCard_v3 .hide,#summaryCard_v3 .morecontent span{display:none}#summaryCard_v3 .morelink{display:block}#summaryCard_v3 .morelink h4{color:#c73362;margin-top:10px}#summaryCard_v3 .morelink i{margin-left:5px}#summaryCard_v3 .content_head{min-width:463px;display:inline-block;clip-path:polygon(0 0,95% 0,100% 100%,0 100%);border-right:33px solid transparent;border-bottom:45px solid #6096ad;height:0;padding:0}#summaryCard_v3 .error_show{-webkit-clip-path:polygon(0 0,74% 0,100% 99%,19% 100%);clip-path:polygon(0 0,74% 0,100% 99%,19% 100%);position:relative;display:inline-block;background:#f54623;border-radius:0 140px 0 0;padding-left:5px;padding-right:33px}#summaryCard_v3 .error_show span{color:#fff;font-size:19px}#summaryCard_v3 .content_head h3{display:inline-block;margin-right:30px;color:#fff;font-weight:500}#summaryCard_v3 .content_head p{display:inline-block;color:#fff;font-weight:400}#summaryCard_v3 .content_head p span{margin-right:10px}#summaryCard_v3 .left-pane{position:static;width:calc(-390px + 100%);float:left;left:30px;right:415px}#summaryCard_v3 .left-pane .questions{float:left;margin:15px 0;background:#fff;border-radius:5px}#summaryCard_v3 .left-pane .questions h3{margin-top:5px;height:30px}#summaryCard_v3 .left-pane .questions ul li{padding:30px;font-size:14px;border-top:1px solid #d8d8d8}#summaryCard_v3 .left-pane .questions ul li .verbatim{font-size:16px}#summaryCard_v3 .left-pane .questions ul li .tag{margin-top:5px;margin-right:10px;padding:3px 8px;color:#fff;border-radius:3px;font-size:13px}#summaryCard_v3 .left-pane .timeline{margin:15px 0;float:left}#summaryCard_v3 .left-pane .timeline .time_line_heading{padding:30px;font-size:20px}#summaryCard_v3 .left-pane .timeline ul li{padding:30px;border-top:1px solid #d8d8d8}#summaryCard_v3 .left-pane .timeline ul li a strong{font-size:13px}#summaryCard_v3 .left-pane .timeline .user-circle-timeline{display:block;height:48px!important;width:48px;padding:4px;border-radius:32px;color:#fff;line-height:25px;border-style:solid;border-width:8px;background-color:#000!important;font-weight:700;margin-left:-7.5px!important;margin-right:unset!important;margin-top:-5px!important}#summaryCard_v3 .left-pane .timeline .comment_logo span{border-radius:50%;height:32px;width:32px;text-align:center;line-height:32px;font-size:16px}#summaryCard_v3 .left-pane .timeline .comment_review{padding-left:0!important;margin-top:0}#summaryCard_v3 .left-pane .timeline .comment_review span{font-size:14px}#summaryCard_v3 .left-pane .timeline .comment_review .timestamp{font-size:11px}#summaryCard_v3 .details{margin:15px;padding-left:15px;float:right;width:360px}#summaryCard_v3 .details ul{background:#F0F0F0;border-radius:5px;padding:0 30px 30px;margin-right:-15px}#summaryCard_multipleprograms_v1 .mobile .questions ul li:first-child,#summaryCard_v3 .mobile .questions ul li:first-child{border:0}#summaryCard_v3 .details ul li{padding-top:30px}#summaryCard_v3 .collapsed-verbatims{height:76px;overflow:hidden}#summaryCard_v3 .expanded-verbatims{height:auto}#summaryCard_v3 .button-text{color:#c73362;font-size:12px;cursor:pointer}#summaryCard_v3 .single-verbatim{margin-bottom:20px}@media only screen and (max-width:991px){#summaryCard_v3 .customer-details,#summaryCard_v3 .header{width:100%}#summaryCard_v3 .left-pane{width:100%;position:relative;left:0}#summaryCard_v3 .left-pane .questions,#summaryCard_v3 .left-pane .timeline{padding:15px 15px 0 0}#summaryCard_v3 .details{width:100%;margin:0;padding-left:0}#summaryCard_v3 .details ul{margin:15px 0}}#summaryCard_v3 .mobile.header{margin-left:-1px}#summaryCard_v3 .mobile.header ul{margin-right:0}#summaryCard_v3 .collapsed-drivers{height:45px;overflow:hidden}#summaryCard_v3 .expanded-drivers{height:auto}#summaryCard_v3 .collapsed-header{height:35px;overflow:hidden}#summaryCard_v3 .expanded-details,#summaryCard_v3 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.email-span-container{width:inherit;max-height:20px}#summaryCard_v3 .customer-details .contact.mobile li a p{font-size:11px}#summaryCard_v3 .customer-details .contact.mobile li span{display:inline-block;width:auto!important}#summaryCard_v3 .customer-details .contact.mobile li span .fa-envelope{line-height:20px;font-size:12px;vertical-align:middle;padding-bottom:14px}#summaryCard_v3 .customer-details .contact.mobile li .contact-email{overflow:hidden;text-overflow:ellipsis;width:190px;color:#404040;display:inline-block;line-height:20px}#summaryCard_v3 .mobile .questions{padding:0;margin-bottom:0}#summaryCard_v3 .mobile .questions ul{margin:0;padding:10px 16px}#summaryCard_v3 .mobile .questions ul li{padding:10px 0}#summaryCard_v3 .mobile .questions ul li a,#summaryCard_v3 .mobile .questions ul li p{font-size:14px;line-height:20px}#summaryCard_v3 .mobile .timeline{padding:0;margin-bottom:20px}#summaryCard_v3 .mobile .timeline .time_line_heading{padding:10px 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.title{background-color:#fff;font-size:12px;height:29px;padding-top:5px;min-width:530px;max-width:80%}#summaryCard_multipleprograms_v1 .title :first-child{padding-left:0}#summaryCard_multipleprograms_v1 .title p{display:inline-block;padding-left:5px}#summaryCard_multipleprograms_v1 .title .fa{color:#c73362}#summaryCard_multipleprograms_v1 .title span{padding-left:0;vertical-align:middle;width:10px;text-align:left;margin-left:5px}#summaryCard_multipleprograms_v1 .detractor-border-bottom{border-bottom-color:#d4002b!important}#summaryCard_multipleprograms_v1 .neutral-border-bottom{border-bottom-color:#7f7466!important}#summaryCard_multipleprograms_v1 .promoter-border-bottom{border-bottom-color:#0B835F!important}#summaryCard_multipleprograms_v1 .corner-small{width:0;float:left;height:0;border-bottom:3px solid transparent;border-right:3px solid transparent;margin-top:-4px;margin-left:-3px}#summaryCard_multipleprograms_v1 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.contact{display:inline-block;vertical-align:top}#summaryCard_multipleprograms_v1 .customer-details .contact h3{font-weight:700}#summaryCard_multipleprograms_v1 .customer-details .contact .block{display:block!important;line-height:18px}#summaryCard_multipleprograms_v1 .customer-details .contact ul li{line-height:12px;display:inline-block;font-size:12px;margin-right:10px}#summaryCard_multipleprograms_v1 .customer-details .contact ul li p{display:inline-block;margin-left:3px;font-size:12px}#summaryCard_multipleprograms_v1 .customer-details .contact ul li span{color:#c73362;width:10px;text-align:left}#summaryCard_multipleprograms_v1 .header{border-top:1px solid #d8d8d8;margin-top:-1px;border-left:1px solid #d8d8d8;width:calc(100% - 530px);float:left}#summaryCard_multipleprograms_v1 .header ul:first-child{border-bottom:1px solid #d8d8d8;margin-right:-15px}#summaryCard_multipleprograms_v1 .header ul li{display:inline-block;margin-left:7.5px}#summaryCard_multipleprograms_v1 .content_section{background:#fff;border-radius:5px;box-shadow:1px 2px 24px -5px rgba(0,0,0,.32)}#summaryCard_multipleprograms_v1 .content_section div.row{border-bottom:1px solid #d8d8d8}#summaryCard_multipleprograms_v1 .nps-csat{padding:12px 15px 12px 8px}#summaryCard_multipleprograms_v1 .nps-csat .metric{margin-left:5px}#summaryCard_multipleprograms_v1 .nps-csat ul li{display:inline-block}#summaryCard_multipleprograms_v1 .nps-csat ul li a{padding:4px 8px;color:#fff;border-radius:4px;margin-left:5px;font-size:11px;display:inline-block;margin-top:3px}#summaryCard_multipleprograms_v1 .description{background:#f8f8f8;border-bottom:1px solid #d8d8d8;max-height:100%;padding:7.5px 15px;font-size:15px}#summaryCard_multipleprograms_v1 .description p{font-weight:500;line-height:22px;color:#404040}#summaryCard_multipleprograms_v1 .footer-bar ul li{display:inline-block;padding:2.5px 15px}#summaryCard_multipleprograms_v1 .footer-bar ul li a{color:#c73362;line-height:1.38rem}#summaryCard_multipleprograms_v1 .footer-bar ul li span{display:inline-block;margin-right:5px}#summaryCard_multipleprograms_v1 .footer-bar ul li p{color:#c73362;display:inline-block;font-size:12px}#summaryCard_multipleprograms_v1 .hide,#summaryCard_multipleprograms_v1 .morecontent span{display:none}#summaryCard_multipleprograms_v1 .morelink{display:block}#summaryCard_multipleprograms_v1 .morelink h4{color:#c73362;margin-top:10px}#summaryCard_multipleprograms_v1 .morelink i{margin-left:5px}#summaryCard_multipleprograms_v1 .content_head{min-width:463px;display:inline-block;clip-path:polygon(0 0,95% 0,100% 100%,0 100%);border-right:33px solid transparent;border-bottom:45px solid #6096ad;height:0;padding:0}#summaryCard_multipleprograms_v1 .error_show{-webkit-clip-path:polygon(0 0,74% 0,100% 99%,19% 100%);clip-path:polygon(0 0,74% 0,100% 99%,19% 100%);position:relative;display:inline-block;background:#f54623;border-radius:0 140px 0 0;padding-left:5px;padding-right:33px}#summaryCard_multipleprograms_v1 .error_show span{color:#fff;font-size:19px}#summaryCard_multipleprograms_v1 .content_head h3{display:inline-block;margin-right:30px;color:#fff;font-weight:500}#summaryCard_multipleprograms_v1 .content_head p{display:inline-block;color:#fff;font-weight:400}#summaryCard_multipleprograms_v1 .content_head p span{margin-right:10px}#summaryCard_multipleprograms_v1 .left-pane{position:static;width:calc(-390px + 100%);float:left;left:30px;right:415px}#summaryCard_multipleprograms_v1 .left-pane .questions{float:left;margin:15px 0;background:#fff;border-radius:5px}#summaryCard_multipleprograms_v1 .left-pane .questions h3{margin-top:5px;height:30px}#summaryCard_multipleprograms_v1 .left-pane .questions ul li{padding:30px;font-size:14px;border-top:1px solid #d8d8d8}#summaryCard_multipleprograms_v1 .left-pane .questions ul li .verbatim{font-size:16px}#summaryCard_multipleprograms_v1 .left-pane .questions ul li .tag{margin-top:5px;margin-right:10px;padding:3px 8px;color:#fff;border-radius:3px;font-size:13px}#summaryCard_multipleprograms_v1 .left-pane .timeline{margin:15px 0;float:left}#summaryCard_multipleprograms_v1 .left-pane .timeline .time_line_heading{padding:30px;font-size:20px}#summaryCard_multipleprograms_v1 .left-pane .timeline ul li{padding:30px;border-top:1px solid #d8d8d8}#summaryCard_multipleprograms_v1 .left-pane .timeline ul li a strong{font-size:13px}#summaryCard_multipleprograms_v1 .left-pane .timeline .user-circle-timeline{display:block;height:48px!important;width:48px;padding:4px;border-radius:32px;color:#fff;line-height:25px;border-style:solid;border-width:8px;background-color:#000!important;font-weight:700;margin-left:-7.5px!important;margin-right:unset!important;margin-top:-5px!important}#summaryCard_multipleprograms_v1 .left-pane .timeline .comment_logo span{border-radius:50%;height:32px;width:32px;text-align:center;line-height:32px;font-size:16px}#summaryCard_multipleprograms_v1 .left-pane .timeline .comment_review{padding-left:0!important;margin-top:0}#summaryCard_multipleprograms_v1 .left-pane .timeline .comment_review span{font-size:14px}#summaryCard_multipleprograms_v1 .left-pane .timeline .comment_review .timestamp{font-size:11px}#summaryCard_multipleprograms_v1 .details{margin:15px;padding-left:15px;float:right;width:360px}#summaryCard_multipleprograms_v1 .details ul{background:#F0F0F0;border-radius:5px;padding:30px;margin-right:-15px}#summaryCard_multipleprograms_v1 .collapsed-verbatims{height:76px;overflow:hidden}#summaryCard_multipleprograms_v1 .expanded-verbatims{height:auto}#summaryCard_multipleprograms_v1 .button-text{color:#c73362;font-size:12px;cursor:pointer}#summaryCard_multipleprograms_v1 .single-verbatim{margin-bottom:20px}@media only screen and (max-width:991px){#summaryCard_multipleprograms_v1 .customer-details,#summaryCard_multipleprograms_v1 .header{width:100%}#summaryCard_multipleprograms_v1 .left-pane{width:100%;position:relative;left:0}#summaryCard_multipleprograms_v1 .left-pane .questions,#summaryCard_multipleprograms_v1 .left-pane .timeline{padding:15px 15px 0 0}#summaryCard_multipleprograms_v1 .details{width:100%;margin:0;padding-left:0}#summaryCard_multipleprograms_v1 .details ul{margin:15px 0}}#summaryCard_multipleprograms_v1 .mobile.header{margin-left:-1px}#summaryCard_multipleprograms_v1 .mobile.header ul{margin-right:0}#summaryCard_multipleprograms_v1 .collapsed-drivers{height:45px;overflow:hidden}#summaryCard_multipleprograms_v1 .expanded-drivers{height:auto}#summaryCard_multipleprograms_v1 .collapsed-header{height:35px;overflow:hidden}#summaryCard_multipleprograms_v1 .expanded-details,#summaryCard_multipleprograms_v1 .expanded-header{height:auto}#summaryCard_multipleprograms_v1 .collapsed-details{height:50px;overflow:hidden}#summaryCard_multipleprograms_v1 .nps-csat.mobile{padding:5px 5px 5px 10px}#summaryCard_multipleprograms_v1 .nps-csat.mobile .cx-drivers{padding-top:6px}#summaryCard_multipleprograms_v1 .fa-angle-down.button-text,#summaryCard_multipleprograms_v1 .fa-angle-up.button-text{font-size:16px;margin:6px}#summaryCard_multipleprograms_v1 .details.mobile{padding:10px 0;margin-bottom:0}#summaryCard_multipleprograms_v1 .details.mobile ul{margin:5px 0;padding:5px 10px}#summaryCard_multipleprograms_v1 .details.mobile .fa-angle-down,#summaryCard_multipleprograms_v1 .details.mobile .fa-angle-up{font-size:16px;margin:6px}#summaryCard_multipleprograms_v1 .customer-details{padding:8px 5px 8px 10px}#summaryCard_multipleprograms_v1 .customer-details figure{margin:5px}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile{width:220px}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile li{display:block;padding-top:5px}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile li a{max-height:20px;width:inherit;display:inline-block}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile li .email-span-container{width:inherit;max-height:20px}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile li a p{font-size:11px}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile li span{display:inline-block;width:auto!important}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile li span .fa-envelope{line-height:20px;font-size:12px;vertical-align:middle;padding-bottom:14px}#summaryCard_multipleprograms_v1 .customer-details .contact.mobile li .contact-email{overflow:hidden;text-overflow:ellipsis;width:190px;color:#404040;display:inline-block;line-height:20px}#summaryCard_multipleprograms_v1 .mobile .questions{padding:0;margin-bottom:0}#summaryCard_multipleprograms_v1 .mobile .questions ul{margin:0;padding:10px 16px}#summaryCard_multipleprograms_v1 .mobile .questions ul li{padding:10px 0}#summaryCard_multipleprograms_v1 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